Customer Service Representative Community, Social Services & Nonprofit - Dayton, OH at Geebo

Customer Service Representative

4.
4 Kettering, OH Kettering, OH Full-time Full-time $36,000 - $50,000 a year $36,000 - $50,000 a year Customer Service Representative McAfee Heating & Air Conditioning Co.
, Inc.
Dayton, OH Full-time Entry-Level to Mid-Level CSR 8 Hour Shifts Available Monday - Friday between 8am and 8pm All Full Time Team Members Also Work One 4hr Saturday every 6 weeks About McAfee McAfee Heating & Air has been delivering dependable, quality service and comfort to the Dayton area for over 30 years.
Our commitment to the employee, the customer and the community has been a cornerstone to our success.
We continue to grow and would like you to join our team of dedicated Customer Service Representatives.
? Three-Day Weekend Each Month ? Paid Dental Coverage for Entire Family ? 401k Plan with Company Match ? Affordable Medical Insurance Options for Employee and Family Job Description The McAfee Customer Service Representative candidate demonstrates ownership of their work and work product.
Our Customer Service Representatives are flexible communicators who have excellent critical thinking skills, confidence in problem-solving and demonstrated attention to detail.
A dedication to providing customers with an excellent experience is essential.
Front line customer contact; building relationships and meeting customer needs Scheduling and dispatching for HVAC Service, Air Duct Cleaning and Plumbing Proper maintenance of customer database Provision of support to field technicians General and administrative tasks Qualifications High School Diploma or equivalent 2
years customer service / dispatch experience Excellent verbal and written communication skills Strong organizational and time-management skills Dependable - On time and ready to work each day Good attitude, highly self-motivated and willing to learn Must be able to pass a drug test and standard background check Benefits Competitive base compensation Spiffs and Bonuses Medical Insurance - Affordable Options for Employee and Family Paid Dental Coverage for Entire Family 401k Plan with Company Match Short-Term Disability Options Life Insurance Paid Time Off Holiday Pay Additionally, we offer a clean and inviting workspace in a state-of-the-art facility.
We provide ongoing training and support to both new associates and seasoned alike.
The Customer Service Team works well collaboratively and independently which means you will be surrounded by a team of professionals dedicated to help you succeed.
The McAfee Way McAfee is a dynamic place to work where our core values create a culture in which you can find success.
? Maintain integrity in all we do - both internally and externally.
? Take care of people first - employees, customers, and vendors - provide WOW service ? Demonstrate our culture which strives for perfection; performs things right the first time.
? Give consistency to everyone - our customers, suppliers, and employees.
? Be a growing and learning (innovative) organization ahead of competition.
? Make wise decisions as a team, gather all information carefully; consider all options; implement decisions quickly.
McAfee is a drug free and equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Job Type:
Full-time Pay:
$36,000.
00 - $50,000.
00 per year
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Experience level:
2 years Shift:
Day shift Evening shift Weekly day range:
Monday to Friday Rotating weekends Work setting:
In-person Office Ability to Relocate:
Kettering, OH:
Relocate before starting work (Required) Work Location:
In person The McAfee Customer Service Representative candidate demonstrates ownership of their work and work product.
Our Customer Service Representatives are flexible communicators who have excellent critical thinking skills, confidence in problem-solving and demonstrated attention to detail.
A dedication to providing customers with an excellent experience is essential.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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