Program Support Assistant
Provides administrative and technical support for the VA REDI Center American Heart Association BLS/ ACLS RQI facility wide training program, online competency management systems, and other programs which are under the Education Section. Provides logistical management; initiates orders for educational materials required for the classes and for the safe storage and rotation of these supplies and other material functions. Maintains reserve material for contingency planning; control levels and accountable records and conducting inventories; makes recommendations to the AO and Chief of action needed to maintain programs; inspects and evaluates material in the supported programs; reviews orders to verify their need and ensures appropriate funds are available; ensures the Service adheres to reporting requirements at all levels; develops status report or response materials for the AO and Chief for his/her attention, review, or signature. Performs duties associated with the online competency management systems, the BLS/ACLS RQI database, and Education record keeping requirements. Enters new employees into the online competency management systems, assigns required mandatory trainings, updates systems when employees resign, ensures all aspects of the system are operational. Monitors employee assignment completion for time limited offerings. Recommends purchase of additional seats for unit specific programs when initial quota of purchase seats has been met. Maintains the master database for the unit specific competencies, identified for the year. Maintains the BLS/ACLS database. Updates the database after each BLS/ACLS class. Provides an annual BLS/ACLS status report. Responds to telephone and or electronic questions about card expiration date, class dates and registers staff for classes. Maintains BLS/ACLS records in accordance with the REDI Center American Heart Association requirements. Functions as the TMS administrator for the Service. Performs TMS administrative duties and functions as a TMS expert. Enters new employees into the TMS system, assigns required mandatory trainings, updates system when employees resign, ensures all aspects of the system are operational. Monitors employee assignment completion for time limited offerings. Troubleshoots TMS problems, resets TMS passwords, completes required documentation to have educational classes put in the TMS system. Serves as a mentor and educator for other staff assigned as TMS administrators. Serves as the fund control clerk for multiple Service fund control points. Is responsible for completing the Attachment A documents to procure services or equipment that require the contracting process. Maintains awareness of and information about available resources for the Service in order to react to changing situations; makes timely recommendations to the AO and Chief regarding needs; monitors Service fund control points to ensure the accounts are within authorized levels; gathers and analyzes budget needs and monitors all phases of budgeting within administrative requirements; responsible for formulation and execution of budgeting within administrative requirements, annual budget of supplies, equipment, and all other general operating expenses. Determines the best purchasing and payment method to utilize; i.e. purchase order, IMPA purchase card, etc.; decisions regarding procurement methods are made in accordance with Federal Acquisition Regulation (FAR) and VA Acquisition Regulations (VAAR) for completion and formal advertisement considering mandatory resources and required socio-economic goals established by the Office of Small and Disadvantage Business under the VA Secretary. Work Schedule:
Monday through Friday 8:
00am to 4:
30pm Other tour Monday through Friday 7:
30am to 4:
00pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD140520 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/01/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In addition to the qualification above, you must also have GS-7 Specialized
Experience:
You must have one year of specialized experience equivalent to the GS-6 level. Specialized experience is defined as experience which equipped you with the knowledge, skills, and abilities required to perform successfully the duties of the Program Support Assistant, and that is typically in or related to the work of the position. Examples of specialized experience may have been gained in a Clerical or Administrative Support environment and include:
providing administrative support, operating a personal computer, using a computer to process and analyze data, sorting and processing incoming correspondence, coordinating with others between various units and offices to accomplish work related projects, analyzing work flow to determine potential problem areas and making recommendations to correct, proofreading documents for grammatical errors, notifying others of pending appointments and meetings, and advising others on processes or procedures. You will be rated on the following Competencies for this position:
Attention to DetailComputer SkillsControl of FundsCustomer ServiceFlexibilityInterpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary however may involve periods of walking and stair climbing, bending, stooping, or standing to observe work operations, carrying light weight office equipment and supplies, and traveling to partner affiliates. Computer and IT as well as phone system use required on daily basis. Work is typically performed in an adequately lighted and climate-controlled office, may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday through Friday 8:
00am to 4:
30pm Other tour Monday through Friday 7:
30am to 4:
00pm Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant/PD140520 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/01/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In addition to the qualification above, you must also have GS-7 Specialized
Experience:
You must have one year of specialized experience equivalent to the GS-6 level. Specialized experience is defined as experience which equipped you with the knowledge, skills, and abilities required to perform successfully the duties of the Program Support Assistant, and that is typically in or related to the work of the position. Examples of specialized experience may have been gained in a Clerical or Administrative Support environment and include:
providing administrative support, operating a personal computer, using a computer to process and analyze data, sorting and processing incoming correspondence, coordinating with others between various units and offices to accomplish work related projects, analyzing work flow to determine potential problem areas and making recommendations to correct, proofreading documents for grammatical errors, notifying others of pending appointments and meetings, and advising others on processes or procedures. You will be rated on the following Competencies for this position:
Attention to DetailComputer SkillsControl of FundsCustomer ServiceFlexibilityInterpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary however may involve periods of walking and stair climbing, bending, stooping, or standing to observe work operations, carrying light weight office equipment and supplies, and traveling to partner affiliates. Computer and IT as well as phone system use required on daily basis. Work is typically performed in an adequately lighted and climate-controlled office, may require occasional travel. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$44,455 to $57,788 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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